You will receive notifications to inform you if your group buy was successful. Head to the pick-up location you selected at the allocated time slot to collect your order.
You will receive a notification to inform you if your group buy was not successful. We will proceed with your refund, and you may wish to order your food on the WhyQ app instead.
You may share the group buy link via WhatsApp to your friends to encourage them to join the group.
If the group buy conditions are not met by the time limit, all members will be refunded and the group buy will not proceed.
The group buy arrangement allows you to pool your meal with other diners so you can enjoy lower prices.
If you do not want to run the risk of having your order cancelled, you may choose to order on your own instead!
Our WhyQ delivery staff will be at the pick-up location during the 15 min time slots.
We will send a reminder phone call for collection. Any food left uncollected after the collection time slot will unfortunately be disposed accordingly.
Our WhyQ delivery staff does their best to ensure the accuracy of your meal.
However, unforeseen errors may happen from time to time during collection. You may contact our Customer Support team at +65 6914 2673 to seek an appropriate resolution.
The group buy arrangement allows you to enjoy lower prices because you pool your meals with other diners in the area. WhyQ will deliver to a pick-up location that is convenient for more people.
If you wish to have your meal delivered to your doorstep, you may choose to order on your own instead!
